For those of you that were a part of the leadership classes, several previous blog posts highlight how-tos in the firefighting and dealing with "slackers" conversations.
Check them out:
80/20 Rule The how-tos are numbered in the middle of the page.
Are you a firefighter: Part 1 The how-tos are bulleted towards the bottom of the page under the heading "How to put away your fire hose"
Are you a firefighter: Part 2: This one is linked to our discussion on being an empowering leader. The how-tos are numbered in the middle of the page. The best how-to in this lesson, I think, is another two-birder:
Do you need to assign a task to a team member to get something done? Then:
Bird 1: Assign the task to someone who is not the expert in this field. This gives them the opportunity to learn and helps build confidence and empowerment.
Bird 2: Get your "expert" this task area to mentor and coach the new person in this area. This shows your expert you trust them to train others, which builds confidence and empowerment too.
You've got two people now who are competent in an area, and hopefully two people who are empowered by following this how-to.